Integrations
Available Integrations
ParsaLink connects with the tools your team already uses. Integrations sync data bidirectionally and surface it inside the CRM so you have one place to see everything.
Google Workspace
Sync Google Calendar, log Gmail, access Drive documents, create Docs, and generate Meet links.
Microsoft 365
Connect Outlook Calendar, Mail, OneDrive, Word, and Teams for a full Microsoft workflow.
Twilio
Enable click-to-call, automatic call logging, and SMS sending from CRM records.
Setup
Connecting an Integration
All integrations are managed from Settings → Integrations.
Authorize
For OAuth-based integrations (Google, Microsoft), you’ll be redirected to the provider’s authorization page. Sign in and grant the requested permissions.For API key–based integrations (Twilio), enter your credentials in the configuration form.
Permissions
Integration Permissions
Integrations request the minimum permissions needed to function:
| Integration | Permissions Requested |
|---|---|
| Google Calendar | Read/write events on your selected calendar |
| Gmail | Read messages, send on your behalf |
| Google Drive | Read file metadata and content |
| Microsoft Outlook Calendar | Read/write events |
| Microsoft Mail | Read messages, send on your behalf |
| OneDrive | Read file metadata and content |
| Twilio | Use your configured phone number for calls and SMS |
ParsaLink never accesses personal data beyond what’s needed for CRM functionality. See the Privacy Policy for details on data handling.
Disconnect
Disconnecting an Integration
To disconnect an integration:
- Go to Settings → Integrations.
- Find the connected integration.
- Click Disconnect.
Disconnecting stops future syncing. Historical data already imported remains in the CRM.
Disconnecting a Google or Microsoft integration also revokes ParsaLink’s OAuth access token.