Overview
What Are Proposals?
Proposals are documents you send to prospects and customers to formalize a deal. In ParsaLink, proposals are created inside the CRM, linked to an Opportunity, and sent directly to a Contact. You can track when a proposal is opened and whether it’s accepted or rejected — without leaving the app.
Workflow
Creating a Proposal
From an Opportunity record, click New Proposal, or go to the Proposals section in the sidebar.
Set proposal details
Give the proposal a title (e.g., “Enterprise License Proposal — Acme Corp Q2”). Link it to an opportunity and select the contact it’s going to.
Build the content
Proposals are structured in sections. Each section has a heading and a rich-text content block. Default sections include:
- Executive Summary — A high-level overview of what you’re proposing and why it matters.
- Scope of Work — What you’ll deliver, with specifics.
- Pricing — Itemized pricing table with quantities and totals.
- Terms — Timelines, payment terms, and conditions.
- Next Steps — What happens after the prospect accepts.
Apply branding
The proposal automatically uses your workspace name and logo (configured in Settings → Workspace). You can also set a custom accent color for the proposal header.
Use AI to draft content
Click the AI Write button on any section to have Parsa AI generate a first draft. The AI uses context from the linked opportunity, account, and contact to personalize the content. You can edit the output before sending.
Content & Branding
Proposal Sections and Branding
Each section supports full rich-text formatting: headings, bullet lists, bold/italic, tables, and embedded images. You can also insert template variables like
{{contact.firstName}}, {{account.name}}, and {{opportunity.value}} to personalize the content dynamically.Your workspace logo appears in the proposal header. The proposal footer shows your workspace name and the contact’s name.Tracking
Tracking Proposal Status
| Status | Meaning |
|---|---|
| Draft | Being worked on, not yet sent |
| Sent | Delivered to the contact |
| Viewed | The contact has opened the proposal link |
| Accepted | The contact clicked Accept on the proposal |
| Rejected | The contact clicked Decline |
AI Features
AI-Generated Proposal Content
ParsaLink can draft any proposal section. To get the best results:
- Make sure the linked opportunity has a complete Description field.
- Add relevant notes to the linked Account and Contact records before generating.
- Provide a brief prompt in the AI Write dialog, such as: “Write an executive summary for a 12-month enterprise SaaS contract focused on operational efficiency.”
Automation
Automating Proposal Follow-Ups
Use the Proposal Status Changed trigger in automations to:
- Send a follow-up email when a proposal is viewed but not yet accepted after 2 days.
- Move the linked opportunity to Closed Won when the proposal is accepted.
- Notify the assigned rep when a proposal is rejected so they can reach out immediately.
