> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parsalink.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations Overview

> Connect ParsaLink with Google Workspace, Microsoft 365, and Twilio to sync your calendar, email, and communications.

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  Integrations
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## Available Integrations

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  ParsaLink connects with the tools your team already uses. Integrations sync data bidirectionally and surface it inside the CRM so you have one place to see everything.
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    <Card title="Google Workspace" icon="google" href="/integrations/google-workspace">
      Sync Google Calendar, log Gmail, access Drive documents, create Docs, and generate Meet links.
    </Card>
  </div>

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    <Card title="Microsoft 365" icon="microsoft" href="/integrations/microsoft-365">
      Connect Outlook Calendar, Mail, OneDrive, Word, and Teams for a full Microsoft workflow.
    </Card>
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    <Card title="Twilio" icon="phone" href="/integrations/twilio">
      Enable click-to-call, automatic call logging, and SMS sending from CRM records.
    </Card>
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***

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>
  Setup
</div>

## Connecting an Integration

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  All integrations are managed from **Settings → Integrations**.
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<Steps>
  <Step title="Open Integrations settings">
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      Go to **Settings → Integrations** from the left sidebar.
    </div>
  </Step>

  <Step title="Choose an integration">
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      Find the provider you want to connect and click **Connect**.
    </div>
  </Step>

  <Step title="Authorize">
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      For OAuth-based integrations (Google, Microsoft), you'll be redirected to the provider's authorization page. Sign in and grant the requested permissions.

      For API key–based integrations (Twilio), enter your credentials in the configuration form.
    </div>
  </Step>

  <Step title="Configure sync settings">
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      After connecting, configure what to sync (e.g., which Google Calendar to use, which Twilio phone number to enable).
    </div>
  </Step>
</Steps>

***

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  Permissions
</div>

## Integration Permissions

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  Integrations request the minimum permissions needed to function:
</div>

| Integration                | Permissions Requested                              |
| -------------------------- | -------------------------------------------------- |
| Google Calendar            | Read/write events on your selected calendar        |
| Gmail                      | Read messages, send on your behalf                 |
| Google Drive               | Read file metadata and content                     |
| Microsoft Outlook Calendar | Read/write events                                  |
| Microsoft Mail             | Read messages, send on your behalf                 |
| OneDrive                   | Read file metadata and content                     |
| Twilio                     | Use your configured phone number for calls and SMS |

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  ParsaLink never accesses personal data beyond what's needed for CRM functionality. See the Privacy Policy for details on data handling.
</div>

***

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  Disconnect
</div>

## Disconnecting an Integration

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  To disconnect an integration:
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1. Go to **Settings → Integrations**.
2. Find the connected integration.
3. Click **Disconnect**.

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  Disconnecting stops future syncing. Historical data already imported remains in the CRM.
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<Note>
  Disconnecting a Google or Microsoft integration also revokes ParsaLink's OAuth access token.
</Note>